Solar panels are guaranteed by the manufacturer for 25 years.
Grid-tie inverters, for 10 years.
What does this mean?
When a company is willing to provide such a lengthy guarantee, you know they have faith in their products. And these companies are certainly not fly-by-night.
SMA, Schneider, SolarEdge, Canadian Solar, Outback, Fronius, Rolls Surette, Midnite Solar – all provide long warranty periods. More importantly, we know they back them up – even here in Panama!
Years ago, we would sometimes install cheaper equipment if that’s what the client wanted. But now, with experience, we won’t bother. It’s just not good business, no matter how compelling the price may be.
You need your equipment to work, and to work flawlessly when you need it. So, putting in cheaper stuff just isn’t worth the agony and frustration when things go South. With a Grid-tie system, every day you are offline, you’re losing money.
When we have a problem with equipment from a name brand manufacturer. We can call them and speak to someone. Someone competent and knowledgeable, who speaks our language, and importantly, who is in our timezone. They help us with troubleshooting and workarounds. When it’s a warranty issue, these are dealt with quickly and fairly painlessly. In one case, Schneider even sent an entire replacement inverter via DHL to Panama in a matter of hours since it proved to be defective. As an installer, this type of back-up is priceless as it allows you to resolve the issue for your client quickly and properly.
Benjamin Franklin said it best: “The bitterness of poor quality remains long after the sweetness of low price is forgotten.”